Delivery & Return Information
Shipping UK Mainland
Postage and packing to mainland UK for orders over £50 is FREE, we will do our utmost to get your product to you as soon as possible and will keep you informed every step of the way.
Delivery of the Goods shall be made to the Buyer's delivery address specified in the order.
You can track your item and arrange delivery or collection from a depot using the tracking code you will receive by email once the item has been dispatched.
Please note that orders may be delayed up to 72 hours in some cases due to the interruption of delivery services caused by the COVID-19 outbreak.
- 48h* Tracked £3,99
- Free Delivery UK over £50 (mainland)
Delivery is made by either UPS or a reputable courier service.
Exceptions to free delivery are courier deliveries to the following regions :
- Northern Ireland
- Scottish Highlands* and islands
- Channel Islands
- Isle of Man
- Isle of Wight
INTERNATIONAL ORDERING & DELIVERY
Contact us to know the rate for shipping items to your Country.
You have 14 days from the date in which your product has been delivered to return your product.
To obtain a full refund, the goods must be returned in an “as new” condition, unridden with all parts, manuals and accessories included in the original box and packaging. Mileage on returned e-scooters and e-bikes must be less than 1km.
If you've made any alterations to the item, including removing it from the packaging, then we may partially refund you based on the condition of the item.
We will not pay for you to post your item(s) back and the initial postage cost is non-refundable.